Crystal Riffle, Owner

Crystal Riffle, Owner
Hair Matters 1036 Speedway Street Suite 1 Fairmont, WV 26554
Add a Review

Consumer Feedback

(6 Reviews)
Service
4 star average for Service
Environment
5 star average for Environment
Expertise
3 star average for Expertise
Staff
4.5 star average for Staff
Recommended
5 star average for Recommended
Value
5 star average for Value
Owners are rude, not friendly AT ALL, never have been, makes me feel bad for employee's :(
Hairdresser Dory is AWESOME! She is friendly, kind, continued to ask me if I was ok with what she was doing, giving me suggestions all along the way. Color and cut was perfect. They are lucky to have this one!
by Anonymous xxx.xxx.91.242
October 22, 2013
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.162.6
May 21, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.67.227
May 16, 2012
Did this provider promise services he/she couldn't provide?
A few, but not too many
Did this provider prominently display their diplomas or business license?
No, I never saw one
by Anonymous xxx.xxx.162.109
December 30, 2011
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Did this salon have reasonable prices?
Absolutely!
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Was the staff at this salon friendly?
Yes, they went above and beyond
Is this provider easy to reach in an emergency?
Yes, they answered my call right away
by Anonymous
April 11, 2011
Does this provider always put the customer first?
Somewhat, but I didn't feel like they cared about my needs
Did this provider thoroughly explain the risks and benefits of your treatment?
No, they didn't even attempt to explain
Did this provider show attention to detail?
Kind of, but not very much
Does this provider promptly return your phone calls?
Yes
Did your hair stylist make sure he/she didn't spray water in your face?
Yes
by Anonymous
February 10, 2011
Add a Review