I had a cut and color service with one of their "Master Stylists" named Thao and she is by far the best stylist I have ever seen! She made sure I felt very comfortable before she began my service and asked me numerous questions about what I was looking for. I was a little hesitant about having my hair done in a mall location, but my friend had recommended her to me since I was having trouble finding a style and a stylist I liked. I left extremely pleased and even all the other employees I encountered were just as nice as my stylist was to me! I will be back again in 6 weeks!