Their primary concern is my safety and comfort, and they always take the time to address every concern of mine immediately. They have absolutely fantastic customer service. They were happy to answer all of my questions.They always make an extra effort to make me feel respected and attended to. They always listen to every question or concern I may have. I barely had to wait at all for my appointment, it was great. They called me back in less than a minute. The staff here was the most polite, courteous staff I've ever seen at any salon. They were so professional, and made all their clients feel respected and important.