The equipment they use is safe and well taken care of. When I arrive for my appointments I never have to waste time waiting. I like the products used and have purchased several of them for my own use. I got help changing hair style and learning how to get it to be it's best in the short time I allot to getting ready in the morning. I always find this a relaxing, rejuvinating experience - it's a real 'up' in my day. I have followed this owner through three moves.