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Ambridge Rose Spa & Salon

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Ambridge Rose Spa & Salon
Ambridge Rose Spa & Salon
(1 Review)
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3344 West 26th Street Erie, PA 16506
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(1 Review)
Horribly unorganized!!!

I used Ambridge Rose for my bridal party hair in 2007. They totally botched the appointments. Some how it got erased out of the book (13 people) even though I confirmed earlier that week when we were there getting our nails done. You could clearly see the erase marks. They acted like it was totally my fault and if it wasn't for my mother fighting to get us in, my wedding would have been ruined. They took none of the responsibility and made it out like we must have canceled! So after a fight they got us all done. I later decided that maybe this was just a one time mistake and I was totally ready to give them the benefit of the doubt.

Then my best friend got married last week (2011) and she scheduled the bridesmaids and herself to get our hair done there. There was 6 of us total. They told her that 3 of us should come at Noon and 3 should come at 1pm. She confirmed this a few days before when we were there getting our nails done. Well I got a frantic call from the bride because they had us all scheduled at Noon and I had to get up there right away. I got there as fast as I could but still ended up sitting and waiting until after 1pm anyways. They blamed the bride saying that she told everyone the wrong time. Once again they took no responsibility for what had happened. There were only 3 hairstylist there so how they were going to do 6 people at one time is beyond me. When I sat down to get my hair done, I wanted a finger wave since I have a short bob. They stylist I had didn't know how to do it and neither did the other two that were there. So I told them to do it wavy / very loose curls. Half way through doing my hair, the stylist got flustered and said she couldn't do it and another stylist had to step in. TOTALLY UNPROFESSIONAL!

If you have a wedding that you are looking to get your hair done for DO NOT GO TO AMBRIDGE ROSE!!! It seems that they can't keep schedules straight and their stylist can only do limited things. And they will always blame you and take no responsibility for themselves!
by Unimpressed Bride & Bridesmaid xxx.xxx.139.250
June 29, 2011
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3344 West 26th Street, Erie, PA 16506