Ana's Beauty Salon

Ana's Beauty Salon
Ana's Beauty Salon 209 East Post Rd White Plains, NY 10601
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Consumer Feedback

(8 Reviews)
Service
3.5 star average for Service
Environment
4.5 star average for Environment
Expertise
2 star average for Expertise
Staff
4 star average for Staff
Recommended
3.5 star average for Recommended
Value
4 star average for Value
I’ve known Ana’ and her cousin Lela for at least 35 year from Harlem. I can understand a customer may feel Ana might extend favoritism to some of her older customers that’s how you build Clientele. Maybe you should speak to whatever styles you go to make sure you are treated professionally and you are completely satisfied or just don’t go back.
by Magdalena xxx.xxx.63.140
August 20, 2020
***BEWARE** NEVER GO TO THIS SALON. Their customer service skills are horrible! Went on a Saturday to get a wash and set, sat there for almost 4 hours noticed that the owner *Ana* tends to favortize certain customers and caters to them before accepting other clients that were there before them. If you don't speak up you will be the last person leaving. After approximately 4 hours I finally get in the chair, decided to let the owner *Ana* do my hair, when explaining to her what I would like done, she did the total opposite and cut my hair at least 3 inches shorter than I asked. When noticing that she was cutting my hair shorter, I inform her of the length, she very rudely stated "Let me do my job, you ask me to trim you hair and that's what I'm doing"!! Mine you this was in front of clients that were there. Also, if you decide to go here always ask the price of what you're getting , she also tends to charge certain clients more than what's on her price list. I will never go here in my life, such a horrible experience and my hair turned out horrible!
by Bria xxx.xxx.63.162
February 20, 2013
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.46.205
September 05, 2012
Did this provider answer all of your questions?
Yes
by Anonymous xxx.xxx.39.191
August 10, 2012
Did this provider answer all of your questions?
Some were answered
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
Only if I couldn't find a better substitute
by dora xxx.xxx.214.146
April 24, 2012
Did this provider have reasonable prices?
Yes
Did this provider rush your appointment?
No
Would you recommend this provider to others?
Yes
by Anonymous xxx.xxx.214.18
December 09, 2011
Did this provider rush your appointment?
Yes, I felt like an annoyance!
Did this provider thoroughly explain the risks and benefits of your treatment?
No, they didn't even attempt to explain
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
Did this provider answer all your questions?
None of my questions were answered
Are you going to visit this provider again?
If I need to, I'll return
by Sofia xxx.xxx.192.179
September 09, 2011
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Does this provider welcome questions?
Yes, they don't mind answering my questions
by Anonymous
April 16, 2011
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