My stylist made an extra effort to make sure I wasn't sprayed with water. I was extremely impressed. Their primary concern is my safety and comfort, and they always take the time to address every concern of mine immediately. Their equipment was very high-tech and sophisticated. I was very impressed. They go out of their way to make everyone feel equally respected and cared for. I've seen client favoritism at some of the other places I've been, and I really appreciate the extra effort they make to avoid that here. It was definitely one of the best salons I've ever been to. They had fantastic customer service and were very skilled.