They are an absolute expert in the field. I would never feel unsafe or apprehensive in their care. They keep the restrooms well-stocked here, and not just with the basics. There is mouthwash, lotion and other amenities. You can tell they want their clientele to be as comfortable as possible. I felt that they really valued my health and happiness because they followed up even after my appointment just to check up on me! It was such a nice gesture that made a huge difference! My stylist made sure that my neck and body were completely covered. When I left they took the time to dust off any stray hairs so that I would be comfortable the rest of the day. I didn't wait long at all. My appointment started on time, and the wait was much shorter than other offices I have been to.