I went in wanting color done, I kinda knew what I wanted, but was not 100% sure. Missy sat down and talked to me about her suggestions, as well as what would be best for my hair color... She did an AMAZING job, very happy with the color. Everyone there was nice and the salon has a very quaint, quiet location, so it was relaxing too...not a ton of people around...One thing I would suggest: Offer coffee, tea or water...2 hours is a long time :)Thank you Missy!