Francine Iacovelli-Baldwin, Owner

Francine Iacovelli-Baldwin, Owner
Hair Lovers Berlin Circle Plaza West Berlin, NJ 08091
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Consumer Feedback

(6 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Staff
5 star average for Staff
Value
4.5 star average for Value
Hair Lovers is awesome!! I have been going to
Francine for years and love her
by Polly xxx.xxx.145.92
October 07, 2016
I didn’t feel like they rushed my session at all. They took good care of me. When I arrived for my appointment the friendly staff seemed to be waiting for me. I've been to other places where I had to wait forever after I arrived for my appointment, but not here. I was very impressed. They had great prices. I barely had to pay anything. I was so impressed by how respectful and courteous the staff was. They didn't use any foul language, and didn't gossip in front of their clients, which I've seen at other places. They were very polite and helpful and made sure that I had everything I needed.
by Dori xxx.xxx.135.21
November 17, 2013
Is this business handicap-accessible?
Yes, it was handicap-accessible
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Were you able to relax during your appointment?
Yes, I was completely at ease
Did your hair stylist dry and style your hair after your hair cut?
Yes, I was able to go out right after.
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
by Anonymous xxx.xxx.116.114
October 21, 2012
Does this provider offer any coupons, discounts or promotions?
Sometimes, but you have to really look
Did the staff at this salon leave you unattended for an extended period of time?
No, I was always attended to
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
by Anonymous
May 25, 2011
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Does this provider remember you by name?
Sometimes, but not always
Was it easy to find parking at this provider's office?
Yes, it was convenient
by Anonymous
May 10, 2011
As soon as I walked through the door, I was immediately greeted by the friendly staff. They went out of their way to make me feel special and appreciated. I barely had to wait at all for my beauty treatment. I probably spent less than a couple of seconds in their waiting area. They were one of the kindest, most caring staff I've ever dealt with. It didn't matter how many times I called with a question or concern, they were always happy to help me. The one thing that I really enjoy about this place is their high level of customer service. Their full attention is always on me and they never take personal calls during my appointment. I've been to other places that answer their phone and it just drives me crazy. They're always able to answer simple questions over the phone. They only make me schedule appointments if necessary.
by Christine
April 26, 2011
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