They made sure every single question I had was answered, and are always available if I think of any more questions I want answered. Their staff is the most friendly, welcoming staff I've ever dealt with. They are so warm and professional, and make the whole experience that much better. I was so impressed . All my questions were answered, and I love my hair . The office was easy enough to find. I will absolutely return. I had an amazing experience, and they were by far the best .Thank you Tammy!