I never have to worry about them overbooking appointments. They definitely believe in quality over quantity here and it is much appreciated. Not only were they able to provide everything they promised me, they went above and beyond and exceeded my expectations. I will definitely recommend them to people I know. They have absolutely fantastic customer service. I called to find out the price of my beauty treatment and they answered the phone within a couple of rings. They were happy to answer all of my questions and give me the price of my beauty treatment over the phone. I was extremely satisfied with my beauty treatment. My stylist knew exactly what I was looking for and delivered perfect results. I will definitely be a regular customer here.