The office was easy enough to find. They answered my questions and spent a lot of time with me. I didn't feel like they were trying to rush my appointment at all. Their staff is very friendly and professional. They gave me sufficient information to make a decision about my treatment plan. I had a facial peel. I will never have a facial service at this spa again. The peel left scaring on my face which I have never had before. I felt the only objective was getting my money.