I'm usually somewhat sensitive to the cold, so I was a little worried that their office would be too cold, but it was fine. I was very comfortable the entire time. They always make an extra effort to make me feel respected and attended to. They always listen to every question or concern I may have. I was glad that they were located in a safe neighborhood. I've been to some other places where I was scared to get out of my car but not here. They didn't tell me very much about my treatments' risks and benefits. I still felt like I had to do my own research. One of my pet peeves is bad breath, and one thing that I have always noticed about this provider is that they never have bad breath. I've never even noticed a smell at all.