My stylist made sure to not spray water in my face. I felt very relaxed. They almost always have a promotion or special going on. Whether its a complimentary consultation for new clients or a percent-off a certain service, I always get some sort of discount. This provider has helpful information available online, which is really convenient. They have a good website and online presence. I wasn't too impressed with them. It wasn't the worst salon I've ever been to, but I'm hoping I can find something better elsewhere.