J C Penney CO Inc Styling Salon

J C Penney CO Inc Styling Salon
J C Penney CO Inc Styling Salon Trumbull Shopping Pa Trumbull, CT 06611
Add a Review

Consumer Feedback

(20 Reviews)
Service
4.5 star average for Service
Environment
4 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
5 star average for Value
After visiting your salon several times i felt the need to relay to your company how pleased i am with your stylist Janet Farrelly. Along with being a sweet person her haircutting abilities are the absolute best i've ever experienced. She always gives a superb haircut and style that keeps its shape until im ready for my next appointment. She is an absolute huge asset to your company and you are very lucky to have her there.Thank you, Laura Vittorio
by laura vittorio xxx.xxx.179.70
July 28, 2016
I have visited the salon today to cut my son's hair. The time was changed and they told me you can come after 15min even I booked already my appointment. Even though the front desk doesn't say sorry or we apologize to change, but they hair cuter apologize and explained that later for me.
The hair cut doesn't cut my son's hair well. Something is short and other is small. She put my son in a place on the kid just finish his hair and it was not clean. I asked her to give us new but she does not respond to me.
I don't like my son style and I will recut him again because some are long.
I am not happy with this visit. I used to cut my hair here couple time but this first time for my son and totally I did not like it.
by Arwa xxx.xxx.82.176
July 30, 2014
Does this provider have helpful information available online?
Yes
by Anonymous xxx.xxx.45.95
May 27, 2014
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Did your stylist make an effort to keep hair off of your clothes during your visit?
Yes, they went above and beyond
Did the stylist spend extra time washing your hair?
Yes, she/he even massaged my scalp. It felt great!
Was it easy to make an appointment with this salon?
Yes! It was effortless!
Does this provider adhere to the customer is always right policy?
Absolutely, the customer is always right here
by Anonymous xxx.xxx.122.9
October 23, 2013
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Was this provider argumentative or easily angered?
No, they were very calm and understanding
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
Did this provider seem up-to-date with the current advancements in their field?
Yes
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
by Anonymous xxx.xxx.6.4
April 18, 2013
Was this provider willing to stay open late to accomodate your needs?
Definitely! They would never turn away anyone in need
by Anonymous xxx.xxx.44.251
February 22, 2013
Would you refer this provider to a family or friend?
Yes
Was it easy to make an appointment with this provider?
Yes
Did this salon prominently display their credentials or business license?
Yes
Did your stylist make an effort to keep hair off of your clothes during your visit?
Yes
Did your beautician rush your appointment?
No, I was able to ask as many questions as I wanted
by Anonymous xxx.xxx.11.79
December 05, 2012
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
Did this provider use excessive foul language?
No
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
Did this provider prominently display their diplomas or business license?
Yes
Were you satisfied with your beauty treatment?
Yes
by Anonymous xxx.xxx.96.108
November 27, 2012
Were you able to find out the price of your beauty treatment over the phone?
Yes, I called and they gave me their prices
Was this provider's staff friendly?
Friendly Enough
Did they follow up with you after your appointment?
I had a follow-up appointment, but I scheduled it.
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
by Anonymous xxx.xxx.50.90
October 04, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.48.22
September 11, 2012
Add a Review