Directory > Providers > Salon > RI > East Greenwich > Sheila Catherine, Owner > Reviews

Sheila Catherine, Owner

Nearby

Salons

Natural Essence Salon

East Greenwich, RI

Hair Mates Hair Nails Tanning Salon

East Greenwich, RI

Aurora Salon & Day Spa

East Greenwich, RI

Salon Vogue

East Greenwich, RI
Get Featured on Wellness.com > Learn More
Sheila Catherine, Owner
Highlights Salon
(8 Reviews)
> Get Phone Number & Directions
559 Main Street East Greenwich, RI 02818
Add a Review

Consumer Feedback

(8 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
2.5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
3.5 star average for Value
This salon was filthy! ...and whoever said they were accommodating to wheelchairs was lying their pedicure room is down stairs in the basement and the bathroom was a closet, not to mention you can never have the same stylist because people are always changing......very unprofessional
by caitlyn xxx.xxx.36.248
October 17, 2014
I got married on October 25,2013. The week before I went to another salon, a well known salon for my hair and makeup trial. It was awful! I was running out of time & could not afford to pay for another trial. I walked into Highlights Salon and spoke to Sheila Catherine the owner. She was extremely helpful, and I could tell immediately she knew what she was doing. I booked my appointment and also booked appointments for my bridesmaids & mother. No trial! I have extremely dark circles, I was concerned that they wouldn't be covered. So I walked into Highlights on my big day, extremely nervous due to my bad experience at another salon. Sheila Catherine made me feel so comfortable & really listened to my vision. Not only did Sheila Catherine cover the dark circles, she made me look amazing, flawless, without looking like I had tons of makeup on. My hair came out exactly how I wanted, it was beautiful! I felt amazing!!! I did NOT have to touch up once, my hair & makeup looked perfect all night!!! My bridesmaids & mother looked amazing, they looked exactly how I wanted them to. My maid of honor has very fine hair which is hard to style & never seems to hold. My maid of honor looked beautiful, and her hair held up all night long!!! I cannot thank Sheila Catherine & her staff enough they are angels with hairbrushes & makeup brushes!!! Amazing!!!
by Toni Marie Panoutsakopoulos xxx.xxx.151.102
October 31, 2013
Did the staff at this salon leave you unattended for an extended period of time?
Not at all! They were always present and attentive
Was the staff at this salon friendly?
Yes, they went above and beyond
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Are you going to visit this salon again?
Without a doubt!
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
by Anonymous xxx.xxx.62.28
October 26, 2013
Did this provider have reasonable prices?
They were decent, but not very affordable
Was this salon easy to locate?
Only with clear directions
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Did this provider have an entertaining selection of waiting room magazines?
Somewhat, but they need a bigger selection
Did this provider thoroughly explain the risks and benefits of your treatment?
They were explained, but not thoroughly
by Anonymous xxx.xxx.39.91
August 21, 2013
Wonderful atmosphere, staff and client base. I highly recommend this salon.
by Marie xxx.xxx.203.10
January 13, 2012
Did you leave the office feeling satisfied with your visit?
Completely!
Was it easy to make an appointment with this provider?
Yes! It was effortless!
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.49.145
July 12, 2011
Every time I come here they always remember me by name and greet me as soon as I walk in the door, even if it's been months since my last appointment. They are so thoughtful and amazingly sweet, I just love this place. I’d choose them over any other salon anywhere. They have the best service I’ve ever seen. One of the first things I noticed about this business was the level of detail and attention to make the building handicap-accessible. Even the bathrooms were designed to be accessible with doors wide enough to accommodate wheelchairs and grab bars in the stalls. You could tell they really made an effort to accommodate people with all different needs. They never have that typical, annoying music playing here. If they do play music it is soothing and appropriate for the setting.
by Erika
April 26, 2011
They are an absolute expert in the field. I would never feel unsafe or apprehensive in their care. I didn't wait long at all. My appointment started on time, and the wait was much shorter than other offices I have been to. They had a huge selection of magazines in the waiting room. I was able to find some of my favorites and they kept me entertained while I was waiting for my appointment. They are always polite and never use foul language. They always return my phone calls quickly. I always know that I'll get a prompt answer to my question. My visit was enjoyabe and my hair looked fantastic! While I was there the esthetician gave me a free service to introduce me to her business. i booked a facial and glycolic with her for next week. I also prebooked my color and cut appointment with Maria for 5 weeks. You will not be disapointed, visit Highlights soon!
by Trisha
February 07, 2011
Add a Review
Map and Directions
559 Main Street, East Greenwich, RI 02818