Salon Illusion Ltd

Salon Illusion Ltd
Salon Illusion Ltd 2600 Hylan Blvd Hylan Shp Plz Staten Island, NY 10306
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Consumer Feedback

(8 Reviews)
Service
4.5 star average for Service
Environment
4 star average for Environment
Expertise
2.5 star average for Expertise
Staff
3 star average for Staff
Recommended
4 star average for Recommended
Value
4.5 star average for Value
Does this provider treat their staff well?
Yes, they treat their staff with respect
Does the staff at this salon always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Is this business handicap-accessible?
No, I didn't see any ramps or wheelchair accessibility
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Does this provider have helpful information available online?
Yes
by Anonymous xxx.xxx.89.77
February 14, 2013
Did this provider rush your appointment?
No
by Anonymous xxx.xxx.63.118
December 22, 2012
Did this provider answer all of your questions?
Yes
by Anonymous xxx.xxx.215.58
July 19, 2012
Their staff was somewhat friendly, but they didn't go out of their way to make me feel welcome. I would never visit them again. I was very disappointed. They didn't tell me anything about my treatment options. I left feeling very confused and frustrated. I even called the next business day to attempt some sort of resolution/satisfaction. I was told the woman would call me back and, you guessed it, SHE NEVER DID!!!!!!!!! I was looking for a new hairstylist to call my own...their loss!!! I will KEEP LOOKING!!! Even the hair wash person sucked!!! I had globs of suds in both ears, she sprayed me in the eye w/the sprayer, never apologized, just wiped my face w/ a WET towel. Oh, and by the way couldn't even check the temp of the water, just started out the washing w/COLD!!! And the cut??? It's so lopsided it looks like two different people's heads when I look in the mirror. ILLUSION is right, they keep telling you what a wonderful job they're doing, but DON'T DO WHAT YOU ASKED FOR!!!!! And then you're ignored when you attempt to get it fixed up. Illusion is all you get here, nothing real. Oh, and by the way, they let their kids walk around the entire place looking and watching. Who wants that???? Personal Care Should Be PERSONAL!!!!
by Yo xxx.xxx.208.13
December 21, 2011
Did this provider have reasonable prices?
They were decent, but not very affordable
Did this provider rush your appointment?
No
Would you recommend this provider to others?
If I Had To
Was this provider's staff friendly?
Yes
Are you going to visit this provider again?
If I need to, I'll return
by Anonymous xxx.xxx.59.68
November 05, 2011
Did you leave the office feeling satisfied with your visit?
Completely!
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
Did this provider answer all your questions?
Every question I had was answered thoroughly
by Anonymous xxx.xxx.120.81
October 07, 2011
Amazing prices especially for the area.
I always leave completely happy with my hair and exactly what I went in for.
by Tory xxx.xxx.9.214
September 30, 2011
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Did this provider have reasonable prices?
Absolutely!
Did this provider answer all your questions?
Yes
by Anonymous xxx.xxx.9.214
July 09, 2011
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