I didn't wait long at all. My appointment started on time, and the wait was much shorter than other salons I have been to. . I was very comfortable the entire time. I love how attentive they are here. Even when notified that they have a personal phone call, they always wait to take it later. Their full attention is always on me and it makes me feel special. I didn’t have any difficulty finding the place. I found it within a few minutes.