Penney J C CO Inc - University Mall- Salon

Penney J C CO Inc - University Mall- Salon
Penney J C CO Inc - University Mall- Salon 155 Dorset Street South Burlington, VT 05403
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Consumer Feedback

(3 Reviews)
Service
2 star average for Service
Environment
4 star average for Environment
Expertise
5 star average for Expertise
Staff
1 star average for Staff
Recommended
4 star average for Recommended
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
by Anonymous xxx.xxx.210.249
December 28, 2011
Would you refer this provider to a family or friend?
Yes
Did this provider wear an obnoxious cologne?
Not at all, their cologne smelled great
Was the waiting area spacious?
Yes
Was this provider willing to stay open late to accomodate your needs?
Yes, they've stayed open late when I've needed help
by Anonymous
April 09, 2011
Whenever I called with a question or concern, the staff made me feel stupid for calling. I avoided calling because I didn't want to feel stupid. They would not leave me alone, and kept suggesting that I buy products that I felt were completely unnecessary. I called trying to find out how much my beauty treatment was going to cost, and they wouldn't even consider giving me a price over the phone. I didn't want to drive all the way over to find out what it was going to cost. I was hoping that they would be sympathetic to my situation and understand where I was coming from. Instead, they made it completely obvious that they didn't care about me or what I had been through. Whenever I have a question, even if it's very basic, they always make me schedule an appointment, which is extremely frustrating.
by cosha
March 15, 2011
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