Directory > Providers > Salon > WA > Tacoma > Beauty Works Tacoma Mall > Reviews

Beauty Works Tacoma Mall

Nearby

Salons

Hairmasters

Lacey, WA

Benno of Germany Hair Salon

Tacoma, WA

Long term Care and Retail Pharmacy specializing in DME and Compounding services, delivered to your door!

Tacoma, WA

Kelly's Hair Salon

Tacoma, WA
Get Featured on Wellness.com > Learn More
Beauty Works Tacoma Mall
Beauty Works Tacoma Mall
> Get Phone Number & Directions
4502 South Steele Street Tacoma, WA 98409
Add a Review

Consumer Feedback

(1 Review)
SINCE when was there no return or exchange policy that included use of cosmetics that irritate your skin!

I wouldn’t repurchase anything from this store again . They do not have a RETURN/EXCHANGE policy that best serves my needs as far as purchasing a product that I would never know, would irritate my skin. Nor was their Manager /Customer Service helpful to me at all.

**I have experience tons of other salons that have better exchange & return policies & service and was able to purchase the same products. Although, not a salon, Sephora in Southcenter has better selection of cosmetics and if purchased on-line I can get free sample products, FREE SHIPPING & FREE RETURNS. I should have just stuck with Sephora store or on-line.

Anytime before I make a purchase, I always ask about their return policy and so the person i asked about the return policy when I asked "IF a product irritated my skin" (before I purchased the product), she said that I could come in and return or exchange the product.

So I went back to the store to get a refund/exchange and they didn't want to give me any according to store policy of open products. I explained the situation to the sales clerk and the mananger and no one would take responsibility and blamed it all on me. I did explain the situation and I gave them the description of a Latina girl who had helped me on the purchase day, who the manager described could have been their esthetician, who had helped me. Still, no help.
Anyway, so I didn't get any help. I even had a letter written to them. Still no help, no response. They never replied back. Nothing. I felt as if they don't care about servicing me at all and they only wanted my money.
by allnaturale
September 06, 2008
Add a Review
Map and Directions
4502 South Steele Street, Tacoma, WA 98409