They've stayed open past their closing times many times when I've needed help. They've never turned me away when I've needed them. My hair looked so beautiful when I left. My stylist is amazing and I can always go out right after my hair is done here. They made the extra effort to make sure every question and concern I had was addressed. They were so kind and attentive to me. I didn't have to worry about them arguing with me, or contradicting what I had to say, which has been a problem for me at other places.