They would never suggest that I buy something that wasn't necessary, and never pressured me. I was so impressed with the progress I was able to make after visiting Total E-Clips. All my questions were answered, and I feel a lot more confident and hopeful about the future. I will absolutely return to Total E-Clips! I had an amazing experience! Not only did my stylist dry my hair after they cut it, but they styled it exactly how I wanted and I went straight out right after my appointment! It was very easy to get an appointment. They have a very flexible schedule and get me in quickly every time.