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Beauty Authority & CO

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Beauty Authority & CO
Beauty Authority & CO
(11 Reviews)
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820 Church Street Suite M Norfolk, VA 23510
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Consumer Feedback

(11 Reviews)
Service
4 star average for Service
Environment
5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
5 star average for Value
When it comes to the latest hair styles, Marketa is @ the top of her game! She is truly an Beauty Authority. She is my go to professional for the best cuts ever!!!
by Sunshine xxx.xxx.84.203
April 10, 2015
Were you satisfied with your beauty treatment?
It was the best I've ever experienced!
Did you leave the office feeling satisfied with your visit?
Completely
Does this provider return your phone calls?
Yes
Does the provider's staff try to be helpful?
Yes
Did the staff at this salon leave you unattended for an extended period of time?
I was left alone for a while, but it wasn't too long
by Anonymous xxx.xxx.81.183
April 24, 2014
Was the provider's staff welcoming to you?
Yes
Are you going to visit this salon again?
Without a doubt!
Was the temperature in the office acceptable to you?
Perfect
Did you have to wait long after you arrived for your appointment?
I had to wait for a little while.
Did the stylist spend extra time washing your hair?
Yes, she/he even massaged my scalp. It felt great!
by Anonymous xxx.xxx.8.140
April 20, 2014
Did you spend a lot of time in the waiting area at this salon?
I waited forever for my appointment!
Does this provider have a good professional reputation within your community?
Not really, it could be better
by Anonymous xxx.xxx.79.223
August 22, 2013
Did this provider ever take personal phone calls while in the appointment room with you?
He/she would never do that! Their full attention is always on me.
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
How would you compare this provider to others in his/her field that you have visited?
There is no comparison!
by Anonymous xxx.xxx.230.152
July 02, 2013
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.120.67
May 16, 2012
Was this provider's staff friendly?
Not Really
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Sure
Did this provider rush your appointment?
No
by JB xxx.xxx.52.36
February 11, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Are you going to visit this provider again?
Sure
by Pamela xxx.xxx.0.167
January 30, 2012
Did your hair stylist make sure he/she didn't spray water in your face?
Absolutely. The stylist was very careful to make sure I stayed completely dry.
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Did this provider listen to your input and concerns?
Yes
Did this provider rush your appointment?
No
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
by Anonymous
March 10, 2011
They always make sure to return my phone call as soon as possible. They've never left me waiting. I love that they are always more than happy to answer my questions, and actually welcome questions. I've felt awkward at some other places I've visited when I've tried to ask a lot of questions, but not here. They were so kind and attentive to me. I didn't have to worry about them arguing with me, or contradicting what I had to say, which has been a problem for me at other places. I was extremely satisfied with my beauty treatment. My stylist knew exactly what I was looking for and delivered perfect results. I will definitely be a regular customer here. They do such a great job of never overbooking appointments, even though they are extremely popular. I know for a fact that they have lots of business, but I've never had to wait a long time in a crowded waiting room like other places I've been too.
by anon
March 01, 2011
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Map and Directions
820 Church Street Suite M, Norfolk, VA 23510