I so appreciated that they didn't pressure me to buy anything I didn't want while I was there. I was able to just relax and enjoy my beauty treatment. The staff didn't seem to know a whole lot about the company they worked for. Every single time I'd ask them a question, they'd refer me to someone else. It was very frustrating. I love that they are always more than happy to answer my questions, and actually welcome questions. I've felt awkward at some other places I've visited when I've tried to ask a lot of questions, but not here. It was very easy to get an appointment. They have a very flexible schedule and get me in quickly every time. They are completely committed to helping me as long as it takes to find the best solution. I never have to worry that they'll back out or give up if a solution isn't reached immediately, which has been a problem for me at other places.