Illusions Hair Design

Illusions Hair Design
Illusions Hair Design 567 Southbridge Street Auburn, MA 01501
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Consumer Feedback

(11 Reviews)
Service
4.5 star average for Service
Environment
4 star average for Environment
Expertise
5 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
4.5 star average for Value
I was so impressed by how caring and attentive the staff were. They were happy to help me right away with whatever I needed. The staff is the best I've found. My stylist was very efficient and extremely talented, she did an amazing job! She pays attention to detail and styled my hair better than I had imagined! There's no question I would recommend this salon to anyone!
by Ann xxx.xxx.240.130
June 10, 2014
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Is this business handicap-accessible?
Yes, it was handicap-accessible
Did this salon prominently display their credentials or business license?
Yes
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
by Anonymous xxx.xxx.53.17
December 12, 2013
Does this salon offer flexible appointment times?
Yes
Was this provider's office too loud?
Yes, they need to move to a quieter location
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Is this provider easy to reach in an emergency?
Somewhat, they eventually called me back
Did this salon use quality shampoo and conditioner?
Yes, they used good brands
by Anonymous xxx.xxx.115.246
August 23, 2013
Did you feel safe in this provider's care?
Yes
Did this provider have an entertaining selection of waiting area magazines?
Yes
Did you feel like this provider's office was understaffed?
Somewhat, they could've used more help
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Did the staff at this salon pressure you to purchase unnecessary products?
No, my decisions were always respected
by Anonymous xxx.xxx.78.35
February 09, 2013
Did you have to wait long after you arrived for your appointment?
No, they were ready for me right after I arrived.
Did you spend a lot of time in the waiting area at this salon?
No, my appointment started at the scheduled time
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Does this provider treat their staff well?
Yes, they treat their staff with respect
by jesjes xxx.xxx.153.7
November 07, 2012
Did this provider answer all of your questions?
No, I left confused and frustrated
Was this provider's staff friendly?
No, they were rude
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
by Anonymous xxx.xxx.240.250
June 22, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by X Fire xxx.xxx.29.161
February 23, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.4.157
February 07, 2012
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Are you going to visit this provider again?
Without a doubt!
Was it easy to make an appointment with this provider?
Yes! It was effortless!
by Anonymous xxx.xxx.124.19
December 08, 2011
Was the waiting area spacious?
Yes
by Anonymous
April 07, 2011
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