I moved into the area recently and was looking for a good hair salon. I went to Hair N' Now in Wilmington twice, but there won't be a third time and here is why: The first time I came was for a simple hair trim, but THEY DID NOT LISTEN, and instead gave me their own hair style. It was not bad, but NOT what I was asking for. The second time I came for a hair coloring (that was just stupid on my part, but I gave them a second chance). The stylist and I took time to choose the right color out of the book, and at the end she did a complete opposite of what we both agreed on. When I asked her if she could correct it, I got a "No" reply – “just come back next time”. In this bad economy, the customer has more choices and businesses that want to survive generally listen to their customer needs. There would NOT be a third time for me in this salon.