Jennifer Elfert, Au.D.

Jennifer Elfert, Au.D.
New Jersey Hearing & Tinnitus Center 4691 Route 9 North Howell, NJ 07731
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Consumer Feedback

(24 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
3.5 star average for Value
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
Did you spend a lot of time in the waiting room at this provider's office?
Absolutely not! I was seen right away!
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
by Anonymous xxx.xxx.141.190
March 08, 2013
Would you recommend this audiologist to others?
Yes
by Anonymous xxx.xxx.50.67
December 14, 2012
Did this audiologist answer all of your questions?
No, I left confused and frustrated
by Anonymous xxx.xxx.50.67
December 11, 2012
Are you going to visit this provider again?
Without a doubt!
Were the staff members able to answer your questions?
Yes! They were the most knowledgeable staff I've ever seen!
Did you leave the office feeling satisfied with your visit?
Yes
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Did this provider wear an obnoxious cologne?
Not at all, their cologne smelled great
by Anonymous xxx.xxx.221.242
October 05, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Are you going to visit this provider again?
Sure
Did this provider rush your appointment?
No
by mfr xxx.xxx.132.69
August 27, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
Sure
by Anonymous xxx.xxx.234.166
June 03, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
by Anonymous xxx.xxx.200.153
March 30, 2012
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
by Anonymous
February 08, 2012
They have some of the best customer service I have ever seen. Putting their customers first is definitely a priority here and it shows. They made sure every single question I had was answered, and are always available if I think of any more questions I want answered. Everything they told me in the beginning ended up turning out exactly the way they said it would. They were able to provide me everything they promised me. I've never doubted their abilities.
by rosie
January 17, 2012
I love that I can count on them to work with me until they find a solution for my situation. Other places I've visited, seem to give up after they don't have an answer for me the first time, but not here. They always dress so professionally here, the entire staff obviously makes an effort to look their best and maintain a very professional appearance. They offer the best pricing I've ever seen. I couldn't believe how little I ended up having to pay.
by Sherri Epstein
October 18, 2011
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