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Bryan Tran, MD

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Gynecologists & Obstetricians (OBGYN)

Mission Heritage Mission Viejo - Obstetrics and Gynecology

Mission Viejo, CA

Kenneth A. James, MD

Mission Viejo, CA

Mission Heritage Mission Viejo - Obstetrics and Gynecology

Mission Viejo, CA

Mission Heritage Mission Viejo - Obstetrics and Gynecology Suite 525

Mission Viejo, CA
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Bryan Tran, MD
(20 Reviews)
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27800 Medical Center Road Suite 230 Mission Viejo, CA 92691
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Consumer Feedback

(20 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
3.5 star average for Expertise
Staff
4 star average for Staff
Recommended
3.5 star average for Recommended
Value
1 star average for Value
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Did this OBGYN promptly notify you about any test results?
Yes, they were fairly prompt
Was this provider's office too cold?
No, it was fine
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
by Thoa Kim Le xxx.xxx.164.51
July 31, 2013
I'm a generally easy going person, so this wasn't a case of a bad temper or anything. Basically, I was just starting induction labor (maybe three hours), and Dr. Tiffany Tran entered my room and started to do procedures on me while I was still asleep. She took the balloon catheter out of me, which obviously startled me awake and she started to forcefully examine me to check my dilation. My sister had to step in and tell her to stop, and then she basically yelled about 3 feet from my face "Are you ready for a 48 hour labor?" while I had only barely started labor. She was incredibly rude and ended up stating later to my partner that she "didn't even have to be there" that "she could be on Mars" (whatever that means). I ended up switching to the doctor on call in the hospital mid-labor because of this incident. I honestly am not trying to be vindictive, she must have been having an awful day or something to behave that way, but I feel that others should be aware of this when considering using her services for their own birth experience. Also, I must state that her brother Dr. Bryan Tran was a wonderful OBGYN who handled most of the pregnancy, and she takes over for the last 4 week prior to birth (I'm not sure why).
by Anonymous xxx.xxx.193.121
May 23, 2013
Does this provider offer any coupons, discounts or promotions?
Never. I don't think they care about helping their clients save money
Was this OBGYN able to answer all of your obstetric or gynecological questions?
Yes, but their answers were confusing
Does this provider treat every client equally?
No, they definitely favor certain clients
Did a staff member acknowledge or greet you when you entered?
Not at all. They saw me but didn't greet me at all
Is this provider easy to reach in an emergency?
Yes, they answered my call right away
by Anonymous xxx.xxx.127.12
October 14, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.79.24
June 11, 2012
They have a very good professional reputation. I know that I'm under the care of an expert. They've never used foul language, which has bothered me at some of the other places I've been too. They always make an extra effort to be polite and courteous. Everything they told me in the beginning ended up turning out exactly the way they said it would. They were able to provide me everything they promised me. I've never doubted their abilities.

I just got back from my first visit there. Dr. Tran was very cordial. I noticed plenty of pregnant women there. I was just there for a well-woman's check up. I asked one of the waiting patients how they liked the doctor, and she had only positive remarks.
by Anita
February 09, 2012
Did this provider ever take personal phone calls while in the appointment room with you?
Yes! He/she took a personal call right in front of me. I found it to be incredibly rude.
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Was this provider's office too cold?
No, it was fine
by Anonymous
January 19, 2012
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Were you able to relax during your appointment?
Yes
Was the waiting area spacious?
No, but I can always find a seat
by Anonymous
January 13, 2012
Did this provider thoroughly explain the risks and benefits of your treatment?
I think so
Was it easy to find parking at this provider's office?
Yes, it was convenient
Did this OBGYN knock before entering the exam room?
Yes
by Anonymous
December 12, 2011
Did this OBGYN thoroughly review your medical history before examining you?
They asked the basic questions
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
by Anonymous
November 28, 2011
Would you refer this provider to a family or friend?
No, If I had known how terrible they were I never would have gone.
Was this provider's office too loud?
No, it wasn't too loud
Did you experience unnecessary pain during your visit?
No
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
by Anonymous
October 29, 2011
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Map and Directions
27800 Medical Center Road Suite 230, Mission Viejo, CA 92691