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Donald Mohs, M.D.

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Donald Mohs, M.D.
Ear Nose and Throat and Specialist of Nevada
(10 Reviews)
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4275 S. Burnham Street, Suite 345 Las Vegas, NV 89119
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Consumer Feedback

(10 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
5 star average for Staff
Recommended
4.5 star average for Recommended
I had seen several doctors (ENT) before and gotten no relief from my ear pain. Dr. Mohs was so knowledgeable and compassionate. I will be forever grateful for his expertise. He diagnosed and treated me in 1 visit.
by Debbi xxx.xxx.116.119
July 13, 2015
I am so sorry to hear Dr. Mohs has left Las Vegas. He is a wonderful surgeon and completely fixed my life long condition of constant sinus infections with one easy surgery. He is amazing and I would recommend him to anyone. Good luck in Indiana, Dr. Mohs!
by Larry Schaefer xxx.xxx.87.183
September 08, 2014
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.159.40
March 10, 2012
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Did this provider have an entertaining selection of waiting room magazines?
Yes
by Anonymous
January 16, 2012
Does this provider remember you and your circumstances at every appointment?
Yes
Was this ENT otolaryngologist's staff friendly?
Yes
Did this ENT Otolaryngologist consider your input when deciding on a treatment method?
They listened, but I'm not sure they really cared
by Anonymous
August 16, 2011
Was this provider's office too cold?
Yes, I was freezing
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Did you spend a lot of time in the waiting room at this provider's office?
The wait wasn't terrible, but it wasn't the best
Did this ENT Otolaryngologist recommend surgery too quickly?
No
by Anonymous
July 07, 2011
Would you recommend this ENT otolaryngologist to others?
Yes
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
How would you compare this provider to others in his/her field that you have visited?
There is no comparison!
by Anonymous
June 28, 2011
Were you able to relax during your appointment?
Yes, I was completely at ease
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
by Anonymous
June 10, 2011
I couldn't believe how great their office looked. It was very obvious that they took pride in the office's appearance. They make sure to treat all their clients equally and without favoritism. They always return my phone calls quickly. I always know that I'll get a prompt answer to my question. I really admire them for being more than willing to ask for help from other professionals in the field when they don't have an answer to my question. They aren't even slightly arrogant, and I'm confident they always have my best interest at heart.
by Joe W
March 29, 2011
Sent copy of this to Nevada Board of Medical Examiners due to abuse suffered at this office today, June 1, 2009:

[At Dr. Donald Mohs office today, I had this experience:} I need to know how to handle physician staff whereby I can't get past them to see the treating doctor because they don't understand the hidden disabilities (one example: Central Auditory Processing Disorder, CAPD) and the accommodation needed (for example: It is like fingernails on the chalkboard for me to sit in a waiting room with the TV blaring -- I can neither screen out that excess noise nor distract myself from it and it greatly impairs my ability to concentrate in order to even complete the forms the doctors' want). Because it is a real documented disability, I cannot set it aside either.

Does the Nevada Board have any suggestion for how to handle the uninformed medical staff so that I can get beyond them to the doctors who should then understand the difficulties encountered with their staff who don't understand special needs for disabled Americans? How do I get doctor's to train their staff to be responsive when presented by a disability? I carry "white noise" in an iPod, but that often doesn't work either, it just adds another layer of discomfort to the blasting I am forced to contend with.

I could just post the information on Angie's list and report all the doctor's offices who don't train their staff to be aware and LISTEN to the information being presented to them and to not attempt to convince disabled people to stop being disabled in order to get treated and not to retaliate against them for being disabled.

Today I felt abused by Dr. Mohr's office staff (he's a Las Vegas ENT -- no doubt he understands CAPD but I couldn’t get beyond his two uninformed staff people). I tried to explain to his staff that I can't weed out the (to me) blasting of the tv set and fill out forms at the same time, so I went outside their office to complete the forms and told them why and for what reason. I brought back the completed forms, and told them I was going back out to the quiet again. I gave it ten minutes then went back in to check on my status and was told they put my ID and insurance cards with the file in the back when I "left". (Because my CAPD is caused by a brain injury coupled with a neurological disorder, I am triply harmed.)

I couldn't get those two girls to understand and had to demand the return of my cards so I could leave. Turned out my ID and insurance cards were actually just right behind them on the file cabinets, so I was lied to also by this awful staff.

This kind of thing is common and chronic in Nevada. I know others with hidden disabilities who are being punished the same way (and believe me, it IS punishment for being different, by small minded poorly trained staff).

I left. I have had an infection in my ear cartilage for two months which needs to be lanced and have been putting off treatment due to the multiple abusive instances I find myself in because the staff is commonly so small in personality and training as to not realize disabled folks are doing the best we can and that if we could put our disabilities aside we would gladly do so but that would mean we aren't disabled and we are. Catch-22.

So, should I just post this behavior on Angie's List as my only possible recourse to warn others? Or do you have another suggestion that might be practically applied and not result in another layer of harm?

I have wondered if I should file a U.S. DOJ ADA Special Litigation complaint on my behalf and the behalf of all others stuck in this miasma of suffering, and perhaps it will come to that, but that’s a poor way to live a life.

Do you have any suggestions? Please don’t ignore this e-mail.

[Doctors are, in my belief, responsible for the training and actions of their staff members. However, you often can't get past them even to the doctor to explain what the staff did wrong...]
by JTSA
June 01, 2009
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4275 S. Burnham Street, Suite 345, Las Vegas, NV 89119