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West County Care Center

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West County Care Center
West County Care Center
(6 Reviews)
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312 Solley Dr Ballwin, MO 63021
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Consumer Feedback

(6 Reviews)
Service
3.5 star average for Service
Environment
4 star average for Environment
Staff
3 star average for Staff
Value
1 star average for Value
Expertise
2.5 star average for Expertise
Recommended
3.5 star average for Recommended
Did the staff at this senior care facility seem up-to-date with the current advancements in their field?
No, they could have used some continuing education courses
Was this senior care facility's staff friendly?
They were decent
Was it easy to find parking at this senior care facility?
Yes, it was convenient
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
No, they've never taken personal calls with me
Would you recommend this senior care facility to others?
If I Had To
by Anonymous xxx.xxx.46.151
October 13, 2014
Was this senior care facility's staff friendly?
They were decent
Did the staff at this senior care facility seem up-to-date with the current advancements in their field?
They seemed to know enough
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
No, they've never taken personal calls with me
Would you refer a friend or family member to this senior care facility?
Yes
Was this senior care facility clean?
It was satisfactory
by Anonymous xxx.xxx.38.39
June 23, 2014
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Is this provider's business conveniently located?
Sort of, but its pretty far away from everything
by Anonymous xxx.xxx.140.223
December 30, 2012
I am furious with W Co Care. I have tried to call them after and no one answers the telephone. I have concerns about a resident and have no way to contact them to let them know of her problem or potential problem
by Joan xxx.xxx.68.220
October 13, 2012
Was this provider sympathetic to your situation?
Not at all. It was obvious they didn't care about me
Did this provider have an entertaining selection of waiting room magazines?
Yes
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
by Anonymous
December 07, 2011
Did the staff make you feel uncomfortable when you called with questions or concerns?
Absolutely! They made me feel like my questions and concerns were stupid
Does this provider offer any coupons, discounts or promotions?
Never. I don't think they care about helping their clients save money
by Anonymous
September 26, 2011
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Map and Directions
312 Solley Dr, Ballwin, MO 63021