They are completely committed to helping me as long as it takes to find the best solution. I never have to worry that they'll back out or give up if a solution isn't reached immediately, which has been a problem for me at other places. They have some of the best customer service I have ever seen. Putting their customers first is definitely a priority here and it shows. They were very sympathetic to my situation, and made me feel cared for. I knew that I could count on them at all times. They go out of their way to make everyone feel equally respected and cared for. I've seen client favoritism at some of the other places I've been, and I really appreciate the extra effort they make to avoid that here. They've never used foul language, which has bothered me at some of the other places I've been too. They always make an extra effort to be polite and courteous.