Walnut Place

Walnut Place
Walnut Place 5515 Glen Lakes Dr Dallas, TX 75231
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Consumer Feedback

(7 Reviews)
Service
5 star average for Service
Environment
4 star average for Environment
Expertise
2.5 star average for Expertise
Staff
3 star average for Staff
Recommended
3.5 star average for Recommended
Did you experience unnecessary pain during your visit?
No
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
by Anonymous xxx.xxx.213.210
October 04, 2013
Would you recommend this nursing home to others?
Absolutely Not
Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time
Did this provider seem up-to-date with the current advancements in their field?
Not at all, they seemed stuck in the past
by Anonymous
November 18, 2011
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous
November 03, 2011
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
Did you spend a lot of time in the waiting room at this provider's office?
Absolutely not! I was seen right away!
by Anonymous
August 30, 2011
Do NOT take a loved one to this facility! My wife stayed one week and returned home in a zombie state. She has Alzheimer's and before her stay at Walnut Place she was able to communicate and feed herself, on her return home she now wears depends 24 hours a day and must be lead anywhere she goes. Over medication seems to be their care practice. For this review I was forced to click on a least one star because negative ratings are not an option.
by Roy
July 16, 2011
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
by Anonymous
April 10, 2011
Was this provider's staff friendly?
Not Really
Was it easy to make an appointment with this provider?
Yes
Would you refer this provider to a family or friend?
Maybe, I'm not sure if I loved them that much.
Would you recommend this provider to others?
Yes
Did this provider listen to your input and concerns?
Yes
by Anonymous
March 03, 2011
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