Victory Lakes Continuing Care Center

Victory Lakes Continuing Care Center
Victory Lakes Continuing Care Center 1055 E Grand Ave Lindenhurst, IL 60046
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Consumer Feedback

(9 Reviews)
Service
2.5 star average for Service
Environment
4.5 star average for Environment
Expertise
3.5 star average for Expertise
Staff
3.5 star average for Staff
Recommended
5 star average for Recommended
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
No, they've never taken personal calls with me
Was it easy to find parking at this senior care facility?
Yes, it was convenient
Did this senior care facility use current and safe equipment?
Fairly Current
Was this senior care facility's staff friendly?
They were decent
Did this provider answer all of your questions?
Yes
by Anonymous xxx.xxx.189.140
June 25, 2014
Was this senior care facility's staff friendly?
They were decent
Would you recommend this senior care facility to others?
Yes
Was this senior care facility easy to locate?
Absolutely! It couldn't have been easier!
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
No, they've never taken personal calls with me
Was this provider thorough in discussing the risks and benefits of your treatment options?
Somewhat
by Anonymous xxx.xxx.142.2
May 31, 2014
Does this provider always put the customer first?
Definitely not. They seem to care more about themselves
by Anonymous xxx.xxx.112.164
July 05, 2013
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Is this business handicap-accessible?
Yes, it was handicap-accessible
Did you feel like this provider's office was understaffed?
No, they were fully staffed
by Anonymous xxx.xxx.153.213
October 09, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
by Anonymous xxx.xxx.126.229
April 26, 2012
Did you leave the office feeling satisfied with your visit?
Completely!
Did this provider have an entertaining selection of waiting room magazines?
Absolutely! They were very entertaining!
by Anonymous
January 11, 2012
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Does this provider treat their staff well?
Yes, they treat their staff with respect
Was this provider's office too cold?
Not at all, it was the perfect temperature
Are you going to visit this provider again?
Without a doubt!
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous
November 02, 2011
This facility has been the best in the area, thus far. Most of the staff are great people. They perform very well and take their responsibility seriously. It is true about their high fall rate in the reviews and stats concerning this facility. Most of the nurses are so immune to the fall alerts, that they barely respond to them - until it is too late. They do keep under-staffed shifts, which put a burden on other staff members and may cause your loved ones to be neglected from time to time. They have a wonderful variety of food for breakfast and lunch. I would re-visit this facility, again. Like most places, you have to love your loved ones enough to continually check on them and make sure that they are getting the proper care. They have wonderful therapist! They seem to care and work to do their best for each individual. They have flaws, like most places - but on the most part - it was a good experience!!!!
by ANNE
September 01, 2011
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
Was it easy to find parking at this provider's office?
Not really, but I found a spot
Does this provider use current and safe equipment?
Fairly current
by Anonymous
July 14, 2011
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