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Valley Hi Nursing Home

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Valley Hi Nursing Home
Valley Hi Nursing Home
(15 Reviews)
2406 Hartland Rd Woodstock, IL 60098
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Consumer Feedback

(15 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4 star average for Staff
Recommended
5 star average for Recommended
Value
3.5 star average for Value
Did the staff at this senior care facility use excessive foul language?
Not at all! They are always respectful and courteous!
Was this senior care facility's staff friendly?
Yes, they went above and beyond
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
They would never do that! Their full attention is always on me.
Was it easy to find parking at this senior care facility?
Not really, but I found a spot
Did this senior care facility use current and safe equipment?
Yes, the equipment is very advanced!
by Lora xxx.xxx.102.36
November 08, 2015
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
They would never do that! Their full attention is always on me.
Was this senior care facility's staff friendly?
Yes, they went above and beyond
How would you compare this senior care facility to other senior care facilities you have visited?
There is no comparison!
Was this senior care facility easy to locate?
Absolutely! It couldn't have been easier!
Did this senior care facility prominently display their credentials or business license?
Definitely! I saw it as soon as I walked in!
by Anonymous xxx.xxx.30.5
October 21, 2014
Does this provider promptly return your phone calls?
Yes
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Is this business handicap-accessible?
Absolutely, even the bathrooms are handicap-accessible
Did this provider prominently display their diplomas or business license?
Definitely! I saw it as soon as I walked in!
by Anonymous xxx.xxx.189.153
December 21, 2012
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
by Anonymous xxx.xxx.201.254
October 19, 2012
Does this provider treat every client equally?
Yes, they don't show favoritism
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Does this provider have helpful information available online?
Yes, they have a great website and are present in many online directories
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
by Anonymous xxx.xxx.194.181
October 18, 2012
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
by Anonymous xxx.xxx.51.44
July 29, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
by Anonymous xxx.xxx.241.231
May 14, 2012
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.249.181
April 10, 2012
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Would you recommend this nursing home to others?
Yes
Was this provider's office easy to locate?
Fairly Easy
Does this provider remember you by name?
Sometimes, but not always
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
by Anonymous
February 21, 2012
Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
Did this provider have reasonable prices?
They were decent, but not very affordable
Did you spend a lot of time in the waiting room at this provider's office?
Absolutely not! I was seen right away!
Was it easy to find parking at this provider's office?
Not really, but I found a spot
by Anonymous
February 05, 2012
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Map and Directions
2406 Hartland Rd, Woodstock, IL 60098