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ManorCare Health Services - Erie

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ManorCare Health Services - Erie
ManorCare Health Services - Erie
(15 Reviews)
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3805 Field St Erie, PA 16511
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Consumer Feedback

(15 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
3.5 star average for Expertise
Staff
3 star average for Staff
Recommended
3.5 star average for Recommended
Value
1.5 star average for Value
Our mother was diagnosed with lung cancer. When we were no longer able to take care of her we turned to ManorCare. She received excellent care. Everyone was so nice and professional. The nursing staff was second to none. Nicole took exceptional care of our mom, Joyce was the first person we saw in the office and she greeted us with a smile and directed us to Kaitlyn and Vivian who were absolutely wonderful. Everyone knows their job and takes pride in it. We could not have asked for better care for her. Thank you one and all for the exceptional job you do everyday.
by Nancy Goodman and Heidi Litwiler xxx.xxx.242.11
January 11, 2017
It is horrible there. They don't care for their patients like they should, everyone seems to busy for things but they're just sitting or standing around. When questions are asked about the patients care, they give you the run around. It's an absolutely terrible facility and it should be shut down. No one deserves to be treated the way I see them treating their patients.
by Samantha Brown xxx.xxx.250.115
July 11, 2016
Did the staff at this senior care facility use excessive foul language?
No
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
No, they've never taken personal calls with me
Did this senior care facility prominently display their credentials or business license?
Not very well. I had to really look for it before I found it.
Was it easy to find parking at this senior care facility?
Yes, it was convenient
Was this senior care facility's staff friendly?
They were decent
by Anonymous xxx.xxx.155.171
April 08, 2014
Was it easy to make an appointment with this provider?
Yes
Would you refer this provider to a family or friend?
Yes
Does this provider welcome questions?
Yes, they don't mind answering my questions
Was this provider's office too cold?
No, it was fine
Did this provider answer all of your questions?
Yes
by Anonymous xxx.xxx.151.143
December 16, 2013
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Were the restrooms well-stocked at this provider's office?
Yes, they had everything you could possibly need!
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
by Anonymous xxx.xxx.214.76
March 21, 2013
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
by Anonymous xxx.xxx.28.145
November 09, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.67.218
April 16, 2012
Was this provider's staff friendly?
Not Really
Did this provider seem up-to-date with the current advancements in their field?
No, they could have used some continuing education
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
by Anonymous
November 14, 2011
Has this provider ever cancelled your appointment on you last minute?
They cancel on me all the time.
Was this provider late to your appointments?
Sometimes, it was a little frustrating
Did this provider thoroughly explain the risks and benefits of your treatment?
No, they didn't even attempt to explain
Does this provider give unbiased advice?
Definitely not! It was obvious they just wanted to make money!
by Anonymous
November 04, 2011
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Is this business handicap-accessible?
Yes, it was handicap-accessible
Is this provider easy to reach in an emergency?
Yes, they answered my call right away
by Anonymous
October 10, 2011
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Map and Directions
3805 Field St, Erie, PA 16511