Trevilla of New Brighton

Trevilla of New Brighton
Trevilla of New Brighton 825 1st Ave NW New Brighton, MN 55112
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Consumer Feedback

(2 Reviews)
Staff
3 star average for Staff
Environment
4 star average for Environment
Recommended
2 star average for Recommended
Expertise
3 star average for Expertise
My mother was placed in this home. It has been nothing short of a nightmare. Care is sub-par at BEST, and down right neglectful most of the time. They left my mother laying there in her bed for a WEEK in severe pain, giving her only Tylenol. Even with 2 family members advocating for her and trying to get them to do something for her. When my mom was finally brought to the hospital it was determined that she had a blood clot! This is a life-threatening emergency! Other incidents include meals that were never delivered, leaving her in a diaper for hours, failing to turn her in bed (many sores now), failing to cut her toe nails (and she is diabetic), leaving her on the toilet unattended for 45 minutes! These incidents have been reported to the state authorities and no one seems to care! This place is awful! Avoid this place at all costs!
by juhlshk xxx.xxx.200.220
June 27, 2017
Was this senior care facility's staff friendly?
They were decent
Was it easy to find parking at this senior care facility?
Yes, it was convenient
Would you refer a friend or family member to this senior care facility?
No, I wasn't impressed
Were you able to get all of your questions answered while you were at this senior care facility?
Some were answered
Does the provider's staff try to be helpful?
Somewhat
by Anonymous xxx.xxx.140.90
April 01, 2014
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