The Westwood Manor Inc

The Westwood Manor Inc
The Westwood Manor Inc 2444 W Touhy Ave Chicago, IL 60645
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Consumer Feedback

(12 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
3 star average for Expertise
Staff
4 star average for Staff
Recommended
3.5 star average for Recommended
Value
4 star average for Value
Homey and Staff is amazing!
by Tim xxx.xxx.250.253
October 31, 2016
The facility is very clean, free from the predominate odors normally associated with nursing homes. The staff is caring, attentive, compassionate, & friendly to all the patients, & also to the visitors of their patients. The patients are treated with the dignity & respect that they deserve. I should know. My brother, Arnold Sinning is a patient there. He speaks highly of the facility itself, as well as, all of the staff employed there! Upon visiting Arnold, several of the staff made it a point to tell me (with big smiles) that they just loved him, & what a wonderful person he is. He just beamed! It warmed my heart! He told me he's been out for Cici's Pizza & to the Old Country Buffet since he's been there. He proceeded to pat his tummy, open his eyes wide as he exclaimed, "Boy, was I ever FULL, too!" He's well-adjusted, comfortable, content, & has a very nice roommate, Carl. I am so pleased that Westwood & staff are obviously doing everything they possibly can to help make my dearest brother, Arnold, feel that way! A sincere THANK YOU to ALL that you WONDERFUL people do there! Keep up the fine work you all are doing:)
by Judy Moore xxx.xxx.112.224
April 26, 2015
Do you feel confident that this provider will work with you until a solution is reached?
Yes
by Anonymous xxx.xxx.112.225
March 19, 2014
How would you compare this provider to others in his/her field that you have visited?
Fairly Average
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
by Anonymous xxx.xxx.175.146
August 11, 2013
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Did this provider wear an obnoxious cologne?
Not at all, their cologne smelled great
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
by Anonymous xxx.xxx.56.18
April 24, 2013
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.80.77
March 21, 2013
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Was this provider's staff friendly?
No, they were rude
Did the staff make you feel uncomfortable when you called with questions or concerns?
Absolutely! They made me feel like my questions and concerns were stupid
Were the restrooms well-stocked at this provider's office?
No, they were out of everything!
Is this provider willing to pursue advice from other providers when necessary?
Not at all. They were too arrogant to ask for any assistance, even though they knew it would help
by Anonymous xxx.xxx.30.5
February 06, 2013
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
by Anonymous xxx.xxx.87.253
July 10, 2012
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
Does this provider welcome questions?
Yes, they don't mind answering my questions
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
by Anonymous
February 02, 2012
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
Is this provider easy to reach in an emergency?
Absolutely! I can always count on them
Were the staff members able to answer your questions?
Yes! They were the most knowledgeable staff I've ever seen!
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Is this business handicap-accessible?
Absolutely, even the bathrooms are handicap-accessible
by Anonymous
September 28, 2011
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