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The Kent Specialty Care Center

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Kent, CT
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The Kent Specialty Care Center
The Kent Specialty Care Center
(22 Reviews)
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46 Maple St Kent, CT 06757
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Consumer Feedback

(22 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
3.5 star average for Expertise
Staff
4 star average for Staff
Recommended
3.5 star average for Recommended
Would you refer a friend or family member to this senior care facility?
No, If I had known how terrible they were I never would have gone.
Was this senior care facility easy to locate?
Only with clear directions
Was this senior care facility's staff friendly?
They did what I asked, not a bit more
Did this senior care facility use current and safe equipment?
Fairly Current
Do you think that the provider's staff are well trained?
Somewhat
by guta xxx.xxx.14.98
August 04, 2014
Was it easy to find parking at this provider's office?
Not really, but I found a spot
by Anonymous xxx.xxx.156.222
January 22, 2014
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Would you refer this provider to a family or friend?
Yes
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
by Anonymous xxx.xxx.101.2
April 08, 2013
Do you feel that you could have received better service somewhere else?
No, I don't think so
Did this provider seem irritated to be working with you?
No, they were polite
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
by Anonymous xxx.xxx.193.162
March 25, 2013
Was the waiting area spacious?
Yes
Did this provider seem irritated to be working with you?
No, they were polite
Does this provider promptly return your phone calls?
Yes
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Would you recommend this nursing home to others?
Yes
by Anonymous xxx.xxx.49.141
March 20, 2013
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
by Anonymous xxx.xxx.251.145
March 04, 2013
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Would you refer this provider to a family or friend?
No, If I had known how terrible they were I never would have gone.
Did you feel safe in this provider's care?
Absolutely Not!
Does this provider adhere to the customer is always right policy?
Absolutely not!! They never listen to customers complaints and argue with them
by Anonymous xxx.xxx.45.184
February 25, 2013
Did you feel safe in this provider's care?
Absolutely Not!
Does this provider adhere to the customer is always right policy?
Absolutely not!! They never listen to customers complaints and argue with them
Would you recommend this nursing home to others?
Absolutely Not
How would you compare this provider to others in his/her field that you have visited?
Not the worst, but certainly not the best
Was this provider sympathetic to your situation?
Not at all. It was obvious they didn't care about me
by Anonymous xxx.xxx.108.221
February 12, 2013
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
by Anonymous xxx.xxx.51.98
December 18, 2012
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
by Anonymous xxx.xxx.49.182
July 12, 2012
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Map and Directions
46 Maple St, Kent, CT 06757