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The Hearthstone

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The Hearthstone
The Hearthstone
(3 Reviews)
6720 E Green Lake Way N Seattle, WA 98103
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Consumer Feedback

(3 Reviews)
Service
2.5 star average for Service
Environment
2.5 star average for Environment
Expertise
4 star average for Expertise
Staff
1 star average for Staff
Recommended
1 star average for Recommended
Does this provider always take that extra step to make you feel special?
Never, I've been going here forever and they can't even remember my name
Did this provider use excessive foul language?
Yes! It was very unprofessional!
Were the staff members able to answer your questions?
Every time I asked the staff a question, they referred me to someone else
Does this provider treat their staff well?
Kind of, but not very well
Does this provider adhere to the customer is always right policy?
Absolutely not!! They never listen to customers complaints and argue with them
by Jane xxx.xxx.156.106
September 16, 2013
As an current employee I advise you to stay away. Level of care is terrible and they are know for medication errors. They nearly caused a fatal error with my uncle who stayed there after a serious surgery. Please look elsewhere
by Concerned xxx.xxx.156.106
January 25, 2013
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
Did this nursing home answer all of your questions?
Yes
Was it easy to make an appointment with this provider?
Yes
by Anonymous
February 15, 2012
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Map and Directions
6720 E Green Lake Way N, Seattle, WA 98103