The Groves Center

The Groves Center
The Groves Center 512 S 11th St Lake Wales, FL 33853
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Consumer Feedback

(8 Reviews)
Service
4.5 star average for Service
Environment
3.5 star average for Environment
Expertise
5 star average for Expertise
Staff
3 star average for Staff
Recommended
3.5 star average for Recommended
Value
4 star average for Value
Would you recommend this nursing home to others?
No
Was the waiting area spacious enough?
Not really
Did you feel that your waiting time was acceptable?
Mostly
Was this provider's staff friendly?
Mostly
Does this provider take that extra step to make you feel special?
Not really
by GAIL xxx.xxx.225.246
March 24, 2014
Were the restrooms well-stocked at this provider's office?
No, they needed to make more of an effort to stock them
Was the waiting area spacious?
No, it was rather cramped
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Was this provider's office too cold?
No, it was fine
Was this provider's office clean?
It was satisfactory
by anything xxx.xxx.56.198
July 19, 2013
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
by Anonymous xxx.xxx.226.234
January 28, 2013
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Did you experience unnecessary pain during your visit?
Not one bit! I felt much better when I left!
Is this provider's business conveniently located?
Yes, it is very conveniently located
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
by Anonymous xxx.xxx.147.62
November 04, 2012
Did this provider answer all of your questions?
None of my questions were answered
Was this provider's staff friendly?
No, they were rude
by Anonymous xxx.xxx.238.204
June 20, 2012
Did this provider answer all of your questions?
Some were answered
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.150.97
June 04, 2012
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
by Anonymous
February 10, 2012
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
by Anonymous
January 29, 2012
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