Do you feel that you could have received better service somewhere else?
Yes! I know that I would have gotten better service anywhere else!
Did this provider ever dismiss your concerns as unimportant?
All the time. They accuse me of making problems up
Was this provider sympathetic to your situation?
No, they didn't show any sympathy or concern
Did the staff make you feel uncomfortable when you called with questions or concerns?
Somewhat, they should have been more polite