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Southwestern Nursing Center

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Southwestern Nursing Center
Southwestern Nursing Center
(10 Reviews)
> Get Phone Number & Directions
500 Lewis Run Rd, Ste 120 Pittsburgh, PA 15122
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Consumer Feedback

(10 Reviews)
Service
2.5 star average for Service
Environment
4 star average for Environment
Expertise
2.5 star average for Expertise
Staff
3 star average for Staff
Recommended
3 star average for Recommended
Value
2 star average for Value
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
Yes! They took a personal call right in front of me. I found it to be incredibly rude.
Does the staff at this senior care facility always take that extra step to make you feel special?
No, I don't think they appreciate my loyalty
Was this senior care facility's staff friendly?
Not one bit
Did this senior care facility prominently display their credentials or business license?
Not very well. I had to really look for it before I found it.
Was it easy to find parking at this senior care facility?
Yes, it was convenient
by Anonymous xxx.xxx.250.171
January 29, 2015
Was this senior care facility's staff friendly?
They were decent
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
No, they've never taken personal calls with me
Was this senior care facility easy to locate?
Fairly Easy
Did the staff at this senior care facility seem up-to-date with the current advancements in their field?
They seemed to know enough
Would you recommend this senior care facility to others?
If I Had To
by Anonymous xxx.xxx.179.222
June 11, 2014
Was this senior care facility clean?
It was satisfactory
Was this senior care facility's staff friendly?
Yes
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
No, they've never taken personal calls with me
Did the staff at this senior care facility seem up-to-date with the current advancements in their field?
They seemed to know enough
Are you going to visit this senior care facility again?
Sure
by scumtech xxx.xxx.126.143
May 05, 2014
Does this provider use current and safe equipment?
Fairly current
Did you feel that your visit with the provider was time well spent?
Somewhat
Did this provider show attention to detail?
Sometimes
Would you recommend this nursing home to others?
If I Had To
Was the waiting area spacious enough?
Yes
by Anonymous xxx.xxx.209.103
February 28, 2014
Does this provider have a good professional reputation within your community?
No, they aren't known for being skillful
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Did this provider prominently display their diplomas or business license?
Not very well. I had to really look for it before I found it.
How would you compare this provider to others in his/her field that you have visited?
Not the worst, but certainly not the best
Does this provider use current and safe equipment?
No; the equipment needs to be updated
by Anonymous xxx.xxx.140.121
October 15, 2013
Did this provider pressure you to purchase any unnecessary products during your visit?
I felt extremely pressured
by Anonymous xxx.xxx.238.7
May 30, 2013
Are you going to visit this provider again?
Not if my life depended on it
Does this provider maintain a professional appearance?
No, he/she did not appear to care very much
Did this provider seem well-trained and experienced?
No, they weren't very knowledgeable
Did this provider pressure you to purchase any unnecessary products during your visit?
I felt extremely pressured
Was this provider sympathetic to your situation?
No, they didn't show any sympathy or concern
by Anonymous xxx.xxx.128.224
January 24, 2013
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Sure
by Don xxx.xxx.131.62
September 17, 2012
Was it easy to make an appointment with this provider?
I waited longer than I wanted to, but it wasn't terrible
Did this provider listen to your input and concerns?
Definitely not! I was constantly interrupted or cut off!
Does this provider give unbiased advice?
Definitely not! It was obvious they just wanted to make money!
by Anonymous
December 02, 2011
Are you confident that this provider will continue working with you until a solution is reached?
Not at all, I feel like they're constantly ready to give up on me
Does this provider leave you on hold for a long time when you call?
Yes, it never fails. I'm put on hold forever when I call
Does this provider adhere to the customer is always right policy?
No, it is their way or the highway
Did this provider answer all of your questions?
None of my questions were answered
Does this provider always take that extra step to make you feel special?
Never, I've been going here forever and they can't even remember my name
by Anonymous
June 28, 2011
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Map and Directions
500 Lewis Run Rd, Ste 120, Pittsburgh, PA 15122