Shell Rock Health Care Center

Shell Rock Health Care Center
Shell Rock Health Care Center 920 N Cherry St Shell Rock, IA 50670
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Consumer Feedback

(4 Reviews)
Service
4 star average for Service
Environment
3 star average for Environment
Expertise
2.5 star average for Expertise
Recommended
1.5 star average for Recommended
Staff
3 star average for Staff
So disappointed at the way this nursing home decides who stays and who goes. This has to do with the management not the nursing staff whom really care for the residents and give them the best care ever. If you don't have the funds or they don't want to deal with a patient they will kick you to the curb. Shame on the management for not caring about the patients best interest.
by anonymous xxx.xxx.31.249
November 20, 2015
Was this senior care facility easy to locate?
Fairly Easy
Did the staff at this senior care facility seem up-to-date with the current advancements in their field?
Not at all, they seemed stuck in the past
Does the staff at this senior care facility always take that extra step to make you feel special?
Never, I've been going here forever and they can't even remember my name
Was this senior care facility's staff friendly?
They were decent
How would you rate your experience with this provider?
Not good
by Anonymous xxx.xxx.63.32
March 28, 2014
How would you compare this provider to others in his/her field that you have visited?
Not the worst, but certainly not the best
Would you recommend this nursing home to others?
No
Were you able to relax during your appointment?
Yes
Does this provider welcome questions?
Yes, they don't mind answering my questions
Did this provider's staff seem to respect him/her?
No, it was obvious the staff didn't think he/she was qualified
by Anonymous xxx.xxx.234.234
June 01, 2013
Did this nursing home answer all of your questions?
Yes
Does this provider treat every client equally?
Yes, they don't show favoritism
Does this provider promptly return your phone calls?
Yes
Does this provider always put the customer first?
Yes, they always put customers first
by Anonymous
October 29, 2011
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