Did this provider seem up-to-date with the current advancements in their field?
No, they could have used some continuing education
Are you confident that this provider will continue working with you until a solution is reached?
No, I'm always worried they're going to settle with a solution that isn't the best
Do you feel that you could have received better service somewhere else?
Yes! I know that I would have gotten better service anywhere else!
Did a staff member acknowledge or greet you when you entered?
No, no one seemed to notice I was there
Were you able to get answers to simple questions from this provider without scheduling an appointment?
No, this provider rarely answers questions over the phone