Seneca Health Care Center

Seneca Health Care Center
Seneca Health Care Center 2987 Seneca St West Seneca, NY 14224
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Consumer Feedback

(27 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
No, they've never taken personal calls with me
by Anonymous xxx.xxx.50.177
May 06, 2019
I live out of state and I have been trying to reach my mother , I have tried at different times of the day and night with no success. I am very upset about this, What kind of facility are you running? No one answers phones except the answering service and she couldn't even get an answer at the desk.
by Candice Penrod xxx.xxx.181.157
February 16, 2017
My mother Betty Dolan was in this facility for a little over 8 months ,I would not allow these people to car for my dog! Always nice to your face, we told them for 6 weeks my Mothers urine was extremely strong , (you could smell it in the hallway!) Finally I demanded they do something cuz my Mom was pulling her knees to her chest and wincing in pain (she had dementia and was non verbal) she went to St. Joes was diagnosed with sepsis from u diagnosed UTI !! Worst of all My Mom was on their journeys program!!!! A BIG JOKE !! Supposed to be equivalent to Hospice , Not even close !! Found out out after my mothers death they took her off her Aricept (For dementia) removing her from this drug after long term use could cause sharp decline in mental and physical well being!!!! They said my sister and I ok'd this !!!! WHY would we do this??? We believe this is one of the main causes of her death! I could go on and on and on . All of these reviews are anonymous that seems a little fishy to me mine will probably never make the page but I tried ! sure contact me please I welcome it!
by Cindy xxx.xxx.52.154
November 15, 2014
Did the staff at this senior care facility use excessive foul language?
Not at all! They are always respectful and courteous!
Was this senior care facility's staff friendly?
Yes, they went above and beyond
Did the staff at this senior care facility seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
Was it easy to find parking at this senior care facility?
Extremely easy, and close to the entrance
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
No, they've never taken personal calls with me
by Anonymous xxx.xxx.139.32
September 26, 2014
Were you able to get all of your questions answered while you were at this senior care facility?
None of my questions were answered
Was this senior care facility easy to locate?
No, I couldn't even find it with my GPS
by Anonymous xxx.xxx.3.134
June 24, 2014
Was this senior care facility's staff friendly?
Yes, they went above and beyond
Does the staff at this senior care facility always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only client.
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
They would never do that! Their full attention is always on me.
Was this senior care facility clean?
Yes! I was amazed at how clean it was!
Were you able to get all of your questions answered while you were at this senior care facility?
Every question I had was answered thoroughly
by Anonymous xxx.xxx.160.184
June 10, 2014
Was this senior care facility easy to locate?
Fairly Easy
Would you refer a friend or family member to this senior care facility?
Yes
Was this senior care facility's staff friendly?
Yes, they went above and beyond
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
No, they've never taken personal calls with me
Did this senior care facility prominently display their credentials or business license?
Yes
by Anonymous xxx.xxx.55.45
May 11, 2014
Did you feel that your visit with the provider was time well spent?
Mostly yes
Does this provider remember you by name?
No
by Anonymous xxx.xxx.214.58
March 26, 2014
Did the staff help you feel comfortable when you called with questions or concerns?
Absolutely
Did this nursing home answer all of your questions?
Every question I had was answered thoroughly
Would you recommend this nursing home to others?
Yes
Were the restrooms clean at this provider's office?
Yes
Did you feel like this provider's office was sufficiently staffed?
Yes
by Anonymous xxx.xxx.145.79
March 25, 2014
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Does this provider treat their staff well?
Yes, they treat their staff with respect
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
Was this provider's office clean?
Yes everything was neat and sterile
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
by Anonymous xxx.xxx.42.39
October 09, 2013
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