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Sacred Heart Home

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Sacred Heart Home
Sacred Heart Home
(5 Reviews)
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1550 S Albany Chicago, IL 60623
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Consumer Feedback

(5 Reviews)
Service
3 star average for Service
Environment
3 star average for Environment
Expertise
3 star average for Expertise
Staff
2 star average for Staff
Recommended
3 star average for Recommended
Was this senior care facility clean?
It could have used some cleaning
Did the staff at this senior care facility seem up-to-date with the current advancements in their field?
No, they could have used some continuing education courses
Was this senior care facility's staff friendly?
Not one bit
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
Their phone rang a lot and it was really annoying
by CONCERN SISTER xxx.xxx.14.122
November 26, 2014
Is this provider willing to pursue advice from other providers when necessary?
Yes, they were willing to ask for advice when necessary
Did this provider listen to your input and concerns?
Yes
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
by Anonymous xxx.xxx.121.54
December 13, 2013
I was very unimpressed with their level of skill. It seemed like they had just started yesterday. They didn't display their qualifications. They didn't tell me anything about my treatment options. I was treated terribly. The receptionist are gossiping and talking bad about other staff members. pounding the radio and get upset when you asks questions and need their help. At times you get one or two nice receptionist, but for the most part they are rude and unprofessional. I'm absolutely positive that I would have gotten better service anywhere else. I believe they should change this staff because they represent the company as a whole.
by Disappointed xxx.xxx.253.56
March 13, 2013
Did you leave the office feeling satisfied with your visit?
Yes
Does this provider maintain a professional appearance?
Somewhat, I wasn't overly impressed
How would you compare this provider to others in his/her field that you have visited?
Fairly Average
by Anonymous
October 17, 2011
This place is hit or miss. Sometimes the place is clean, most times its not. I understand that the population served there is severely mentally ill, but really? Puddles of urine in the stair wells? The Social Services staff is wonderful and largely the most help you'll get, the rest of the building is largely useless. Again, the nursing staff and CNA's are hit or miss, some of them are great and the rest are just "here".
The administration is a mess though, totally unorganized and dismissive, though are never short with the lip service. Most of the people living here dont come here by choice, they are referred from psychiatric wards of the hospitals they were sent to from other homes. The neighborhood is awful. Garbage in the streets, no parking anywhere, and large groups of people just hanging out on street corners. The poverty and homelessness in the area is heart breaking, but it contributes greatly to the safety issues.
by K-25
October 05, 2011
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Map and Directions
1550 S Albany, Chicago, IL 60623