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Rosewalk Village Healthcare Center

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Lafayette, IN

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Rosewalk Village Healthcare Center
Rosewalk Village Healthcare Center
(5 Reviews)
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1903 Union St Lafayette, IN 47904
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Consumer Feedback

(5 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
4.5 star average for Expertise
Staff
3 star average for Staff
Recommended
3 star average for Recommended
Value
3 star average for Value
The staff was friendly and some were very kind. The place is definitely understaffed, however. There is a long time lag between the time that my mother presses her button for help and the time in which a staff member actually arrives. This worries me because some of her needs are quite urgent. Several times during my visit, we would ask for something like toilet paper or other essentials and were told that we would get it, but no one showed up to bring it. After two hours passed, I would walk down to the nurses station and ask again. They continue to bring a medication which she no longer needs and my mother continues to tell them not to bring it. I worry about those who are not lucid enough to catch this sort of thing. Overall, the staff is caring but very overloaded.
by Sarah Bayerle xxx.xxx.54.253
May 03, 2012
Did this provider answer all of your questions?
No, I left confused and frustrated
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
by bob xxx.xxx.194.221
March 09, 2012
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
by Anonymous
February 14, 2012
Was this provider's office too loud?
Kind of, it wasn't unbearable but it was definitely loud
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
by Anonymous
May 19, 2011
My mother asked for medicine and it took hours to get it. No nurse came by all day. They won't update her on her condition. They have not washed her even though she has a condition that requires cleanliness daily. We may file a complaint with the state of IN if they don't start acting like they care pronto.
by Mike
April 15, 2011
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Map and Directions
1903 Union St, Lafayette, IN 47904