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Riviera Manor Inc

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Riviera Manor Inc
Riviera Manor Inc
(9 Reviews)
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490 W 16th Pl Chicago Heights, IL 60411
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Consumer Feedback

(9 Reviews)
Service
3 star average for Service
Environment
3.5 star average for Environment
Expertise
3 star average for Expertise
Staff
4 star average for Staff
Recommended
3.5 star average for Recommended
Value
1 star average for Value
Family member has been there for over two weeks. Has yet to go to therapy. Therapist is always busy. Has yet to go to group meetings. They do not exist. this person is there to get healthier not be housed for monthly payment. the answer is NO! do not go to this place.
by newdays xxx.xxx.224.129
December 31, 2016
Would you recommend this nursing home to others?
Absolutely Not
Was this provider's staff friendly?
No
Did this provider give the impression that they cared about your concerns?
No
Was the wait time for your appointment reasonable once you got to the office?
No
Was the waiting area spacious enough?
Not at all
by Anonymous xxx.xxx.189.84
March 27, 2014
Does this provider remember you by name?
No, and they don't make an effort to even try
Was it clear that this provider takes pride in the appearance of his/her office?
No, I don't think they've ever cleaned it
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Did this provider ever take personal phone calls while in the appointment room with you?
Yes, they could have waited
Does this provider adhere to the customer is always right policy?
No, it is their way or the highway
by Anonymous xxx.xxx.27.127
September 13, 2013
Did this provider show attention to detail?
Kind of, but not very much
Would you refer this provider to a family or friend?
Maybe, I'm not sure if I loved them that much.
Was the waiting area spacious?
Yes
by Anonymous xxx.xxx.114.6
November 08, 2012
Would you recommend this nursing home to others?
Yes
Did you notice a foul odor when you arrived at this provider's office?
A little, it was faint but I noticed one
Is this provider's business conveniently located?
Yes, it is very conveniently located
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Does this provider treat every client equally?
Yes, they don't show favoritism
by Anonymous xxx.xxx.103.36
November 02, 2012
Did this provider answer all of your questions?
Some were answered
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
by Anonymous xxx.xxx.232.246
July 24, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
Sure
by Anonymous xxx.xxx.158.208
May 22, 2012
Did this nursing home answer all of your questions?
Some were answered
Does this provider treat their staff well?
Yes, they treat their staff with respect
by Anonymous
February 01, 2012
Would you recommend this nursing home to others?
No
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
by Anonymous
January 25, 2012
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Map and Directions
490 W 16th Pl, Chicago Heights, IL 60411