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Riverside Health & Rehabilitation Center

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Riverside Health & Rehabilitation Center
Riverside Health & Rehabilitation Center
(7 Reviews)
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745 Main St East Hartford, CT 06108
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Consumer Feedback

(7 Reviews)
Service
4.5 star average for Service
Environment
5 star average for Environment
Expertise
4 star average for Expertise
Staff
3.5 star average for Staff
Recommended
3.5 star average for Recommended
My sister has been a patient here for over a year and has been very unhappy with their care, I have had problems dealing with her nurse and the social worker. They have never kept me up to date on her care plan, and I'm not even sure they have one. I would not recommend them.
by SusieQ xxx.xxx.96.219
March 28, 2017
First the negatives If you are near the nurses station in the morning
on 2a/b you will hear profanity , in the morning. The food in this place is awful. The rooms on n2a/b have small bathrooms that are nearly imposible to enter in a wheelchair. This place has a high turn over rate
when it comes to social workers. Most stay for a short period of time and then leave. Then you get a new one and she leaves within a couple of months.. is Gina at frault? We do not know , she is the supervisor who could provide more support. or it seems.

On the positive Janet Perez is an outstanding occupational therapist.
She helps the disabled have the ability to have normal lives
Rosa is a fantastic person , who works the front desk'
by John Bodnar xxx.xxx.179.155
January 30, 2016
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
No, they've never taken personal calls with me
Was this senior care facility easy to locate?
Absolutely! It couldn't have been easier!
Was this senior care facility's staff friendly?
Yes
Did this senior care facility use current and safe equipment?
Fairly Current
How would you compare this senior care facility to other senior care facilities you have visited?
Not the worst, but certainly not the best
by Anonymous xxx.xxx.108.200
August 07, 2014
Were the staff members able to answer your questions?
Yes! They were the most knowledgeable staff I've ever seen!
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Was this provider's office too cold?
Not at all, it was the perfect temperature
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
by Anonymous xxx.xxx.206.69
March 07, 2013
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Did this provider seem up-to-date with the current advancements in their field?
Yes
Is this provider easy to reach in an emergency?
Yes, they answered my call right away
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.94.113
February 25, 2013
Did this provider answer all of your questions?
No, I left confused and frustrated
Was this provider's staff friendly?
Not Really
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
by Anonymous xxx.xxx.150.70
August 08, 2012
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Are you going to visit this provider again?
Without a doubt!
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
by Anonymous
May 16, 2011
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Map and Directions
745 Main St, East Hartford, CT 06108